100% Free — No Hidden Charges

Free Accident Recovery
& Storage Nationwide

Been involved in an accident? Regardless of fault, PTH Claims arranges your vehicle recovery and storage completely free of charge — anywhere in the UK. We deal directly with the insurers so you never pay a thing.

💚

When We Say Free — We Mean It

You will never receive a bill from PTH Claims for your vehicle recovery, storage, or replacement hire car. Not now, not later. We do not pass any costs on to you directly — ever.

Under UK law, if you were not at fault for your accident, the at-fault driver's insurer is legally obligated to cover your reasonable recovery, storage, and hire costs. PTH Claims handles the entire process — we invoice the insurer directly and chase payment on your behalf. Your only job is to call us.

Everything You Need After an Accident

From the moment of impact to the day your vehicle is back on the road — all at zero cost to you.

Vehicle Recovery

We dispatch an approved recovery vehicle to your location anywhere in England, Scotland, or Wales — available 24 hours a day, 7 days a week. Your vehicle is transported safely to our secure compound or direct to a repairer.

✓ Completely Free
Secure Vehicle Storage

Once recovered, your vehicle is stored in a fully insured, CCTV-monitored compound at no charge. Storage continues for as long as necessary while your claim is being assessed — we handle all storage costs directly with the insurer.

✓ Completely Free
Like-for-Like Credit Hire

You should not be left without transport through no fault of your own. We provide a replacement vehicle that matches your own — the same class, size, and specification — for the full duration of your claim.

✓ Completely Free
Total Loss & Write-Off Handling

If your vehicle is beyond economic repair, we manage the total loss process end-to-end — negotiating the settlement value with the insurer to ensure you receive the full pre-accident market value of your vehicle.

✓ Completely Free
Damage & Repair Management

We instruct approved repairers to assess and restore your vehicle to its pre-accident condition. All repair costs are billed directly to the at-fault insurer — there is no excess for you to pay on a non-fault claim.

✓ Completely Free
24 / 7 Emergency Response

Accidents don't wait for business hours. Our emergency line is available around the clock — call us from the scene and we'll initiate recovery immediately, guiding you through every step while you wait.

✓ Available 24 / 7

From Accident to Resolution in 4 Steps

You make one call. We handle everything else.

1
Call Us Immediately

Ring 0121 516 6441 from the scene or as soon as possible after your accident. Our team will take down the key details in minutes.

2
We Dispatch Recovery

We send an approved recovery vehicle to your location — anywhere in the UK. Your car is collected and transported safely to a secure compound.

3
Replacement Vehicle Delivered

A like-for-like hire car is arranged within hours — often the same day — so you are never left without transport while your claim progresses.

4
We Invoice the Insurer

All recovery, storage, and hire costs are billed directly to the at-fault party's insurer. You receive zero invoices. We chase payment so you don't have to.

Your Rights, Fully Protected

As a non-fault accident victim you have legal rights that insurers often underplay. We make sure every entitlement is claimed.

You Never Pay a Penny

Recovery, storage, hire — all of it is invoiced directly to the at-fault driver's insurer. If we can't recover the costs, you still owe nothing. That is our promise.

Nationwide Coverage

Our recovery network covers every postcode in England, Scotland, and Wales. Wherever your accident happens — motorway, city centre, or rural road — we reach you.

ICO Regulated & Fully Compliant

PTH Claims is authorised and regulated by the ICO. We operate with complete transparency and your data and claim are handled with the highest standards of compliance.

Same-Day Response

We understand urgency. Recovery is dispatched immediately and replacement vehicles are typically arranged the same day your claim is accepted — no waiting weeks for decisions.

Do Not Use Your Own Insurance

Many people make the costly mistake of claiming through their own insurer on a non-fault accident — losing their no-claims discount and paying excess. Using PTH Claims protects your policy entirely.

Dedicated Claims Handler

You speak to the same person from start to finish — not a call centre. Your handler manages every aspect of your claim and keeps you updated throughout.

Accident Recovery Across the Entire UK

Whether you've been involved in a collision on the M6 in Birmingham, a rural lane in Scotland, or a city street in London — our nationwide recovery network ensures help reaches you fast.

We work with a trusted network of approved recovery operators, storage facilities, and vehicle repairers across every region of Great Britain, ensuring consistent, high-quality service wherever you are.

  • England — full nationwide coverage
  • Scotland — full nationwide coverage
  • Wales — full nationwide coverage
  • 24 / 7 emergency dispatch available
  • Approved CCTV storage compounds
  • Manufacturer-approved repair network
24/7
Emergency Recovery
£0
Cost to You
100%
UK Coverage
SameDay
Hire Available

Had a Non-Fault Accident?

Don't use your own insurance. Call PTH Claims now and let us arrange everything — completely free of charge.

Common Questions

Will I really be charged nothing for recovery and storage?
Yes, absolutely. PTH Claims does not charge you for recovery, storage, or credit hire. All costs are invoiced directly to the at-fault party's insurer. You will never receive a bill from us for any of these services.
What if the at-fault insurer refuses to pay?
We are experienced in dealing with insurers who dispute or delay payment. We pursue these costs vigorously on your behalf. Even in cases where recovery is disputed, you will not be personally liable for the charges — we absorb that risk.
How quickly can you arrange recovery?
We aim to dispatch a recovery vehicle within the hour for roadside breakdowns. Call us from the scene on 0121 516 6441 and we will co-ordinate everything immediately. Our network operates 24 hours a day, 7 days a week.
Can I get a replacement hire car the same day?
In most cases, yes. Once your claim is accepted we arrange a like-for-like replacement vehicle — often delivered to your door the same day or the following morning. The hire continues until your own vehicle is repaired or replaced.
Why shouldn't I just use my own insurance?
Claiming through your own insurer on a non-fault accident can result in your no-claims discount being affected, paying your excess, and your premium increasing at renewal — even though the accident was not your fault. By using PTH Claims, your own policy is never touched.
Do you cover all of the UK?
Yes. Our recovery network covers England, Scotland, and Wales. Wherever your accident takes place, we have a recovery operator in your area who can reach you.
What information do I need when I call?
If possible, have the other driver's registration number, their insurer details, and your current location. Don't worry if you don't have everything — our handlers will guide you through gathering what's needed.