What our clients say
Most people who ring us have never made a claim like this before. These are the words of people who have been through it.
Note for PTH Claims: the reviews below are placeholders. Replace each quote, name and detail with a genuine client review before this page goes live. Do not publish invented reviews. Real reviews can be copied across from your Google Business Profile.
Recent reviews
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Replace this text with a real client review about the replacement vehicle.
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Replace this text with a real client review about a total loss claim.
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Leave us a review
If we have handled a claim for you, a review genuinely helps. It is the main way other drivers in the same position find us, and it takes about a minute.
Search for PTH Claims on Google and click the review button on our profile, or ask your handler to send you the direct link.
What people tend to mention
Across the claims we handle, the same few things come up again and again.
Speed of recovery
Getting the vehicle off the road quickly, particularly late at night or when it is causing an obstruction.
A vehicle that actually fits
A like for like replacement rather than whatever happened to be available. That matters most to van drivers and taxi drivers.
Not having to chase
Dealing with the at fault insurer so the client does not have to sit on hold explaining the same thing repeatedly.
Plain English
Being told what is happening and what happens next, without the jargon.
No bill at the end
The charges being recovered from the at fault insurer rather than from the client.
Keeping people working
Self employed drivers staying on the road rather than losing weeks of income.
We do not offer any incentive, payment or discount in exchange for a review, and we do not remove genuine reviews we disagree with. If you have had a poor experience we would rather you told us directly through our complaints procedure so we can put it right.
Ready to start your own claim?
Free recovery, free storage and a replacement vehicle, at no cost to you on a non-fault claim.
Common questions
Every review published on this page comes from a real client who has had a claim handled by us. We do not write reviews ourselves and we do not pay for them.
Search for PTH Claims on Google. Our Google Business Profile carries reviews that we cannot edit or remove, which is usually the more useful place to look.
We cannot pass on client details, as that would breach data protection. What we can do is talk you through similar claims we have handled without identifying anybody.
Tell us. Our complaints procedure sets out how to raise it, who deals with it and how long it takes.