Free Accident Recovery & Storage in Liverpool
Non-fault accident in Liverpool? We recover your vehicle, store it securely and arrange a replacement - and recover every penny from the at-fault driver’s insurer, not from you.
If you have had a non-fault accident in Liverpool, we will recover your vehicle, store it securely and arrange a replacement - usually the same day.
You pay nothing. Recovery, storage and hire are all recovered from the at-fault driver’s insurer, whatever the outcome of your claim.
What happens when you call us
One phone call starts everything. You do not need to speak to the other driver’s insurer, and you do not need to arrange anything yourself.
We collect your vehicle
A recovery vehicle is dispatched to you in Liverpool, usually within a few hours and often sooner. Day or night.
We store it securely
Your vehicle goes into a secure compound while the engineer inspects it and liability is settled. No charge to you at any point.
You get a replacement
A like-for-like vehicle is delivered so you can keep working and running your family, while we handle the claim.
What you would normally be charged - and what you pay us
This is rarely explained at the roadside. A recovery operator takes your vehicle, the meter starts running, and the first many people in Liverpool hear about the daily rate is when an invoice arrives weeks later.
Here is what these charges typically look like, against what you pay with PTH Claims:
| Charge | Typical provider | PTH Claims |
|---|---|---|
| Recovery from the scene | £150 - £350 | FREE |
| Secure storage, per day | £15 - £40 | FREE |
| Replacement vehicle, per day | £40 - £150 | FREE |
| Release or handling fee | £50 - £150 | FREE |
| Total cost to you | Often four figures | £0 |
Terms and conditions apply. Typical provider figures are industry ranges and vary by provider, location and circumstances. All claims are subject to identity, fraud and anti-money laundering checks.
With PTH Claims that figure is zero. We carry the cost and recover it from the at-fault driver’s insurer. It never reaches you, and it never depends on how your claim ends. Terms and conditions apply, and all claims are subject to identity, fraud and anti-money laundering checks.
Where we cover in Liverpool
We recover from anywhere in and around Liverpool, including the city centre, Toxteth, Anfield, Wavertree, Bootle, Aigburth.
Most of our Liverpool work comes from incidents on M62, A5058 Queens Drive, A59 - but wherever you are, roadside, at home or already at a garage, we will come to you.
Vehicle stuck in Liverpool right now?
The sooner we collect it, the less there is to argue about later. One call and we take it from there.
Why Liverpool drivers use us
Nothing to pay
No cost to you, whatever the outcome of your claim.
No claim on your policy
Handled against the other driver’s insurer, so no excess and no effect on your no-claims.
Same-day collection
Recovery dispatched quickly, twenty-four hours a day.
One point of contact
We deal with the insurers, the engineer and the compound. You deal with us.
Be careful what you sign at the roadside. Recovery operators sometimes ask you to sign paperwork making you personally liable for storage. Read it first, and if you are unsure, call us before you sign.
Common questions
Usually the same day and often within a few hours, depending on where you are. Call as soon as you can - every day the vehicle sits elsewhere is another day of charges building up.
Yes. Recovery, storage and the replacement vehicle are recovered from the at-fault driver’s insurer, not from you. Terms and conditions apply, and we will explain them in plain English before anything is arranged. As with any claims service, we are required to verify your identity and carry out fraud and anti-money laundering checks before we act.
The service is for non-fault accidents - where someone else caused the collision. If liability is unclear or disputed we can still help; call us and we will tell you honestly where you stand.
A non-fault claim run against the other driver’s insurer does not go through your own policy, so there is no excess to pay and no claim recorded against you.
Usually yes. We can often take the claim over, deal with the compound directly and stop you being chased for charges that have already started.
Terms and conditions apply to all services described on this page. Free recovery, storage and replacement vehicles are provided on the basis that the charges are recovered from the at-fault party’s insurer. We will explain the terms in plain English before anything is arranged.
Before we act for you we are required to verify your identity and to carry out fraud and anti-money laundering checks. This may include checks with credit reference and fraud prevention agencies, which will leave a record on your file.
Where fraud is suspected, information may be shared with fraud prevention agencies, insurers and law enforcement. Providing false or misleading information in support of a claim may mean your claim is refused, and can be a criminal offence.