Advice

Straight answers after a non-fault accident

No jargon and no sales pitch. These are the questions people actually ring us about in the days after a crash, answered properly. If yours is not here, call us on 0121 516 6441 and ask.

Straight after the accident

What to do, and what not to agree to, in the first few days.

Your vehicle

Recovery, storage, repairs and what happens when it is written off.

Getting a replacement vehicle

Courtesy cars, credit hire, and how long you can keep one.

Money and your insurance

What you can claim, what it costs you, and what it does to your premium.

Your claim

Timescales, passengers, and claiming when you drive for a living.

Areas we cover

Recovery and storage arranged anywhere in the UK. These are the areas we are asked about most.

Still not sure where you stand?

Tell us what happened and we will give you an honest answer, including if we think you do not need us.