Courier and Delivery Driver Claims
Paid per drop means no vehicle equals no income, immediately. Here is what you can claim and how fast we can move.
A replacement vehicle fast, because paid-per-drop work stops the moment the vehicle does.
Plus a claim for the income you lost while off the road, evidenced from your app or operator statements.
What is different about a courier claim
Most couriers are self-employed and paid by volume, so there is no sick pay and no cushion. A week off the road is a week with no income at all.
That makes speed the priority. It also makes evidence important - app summaries, operator statements and bank records covering the period before the accident are what prove the loss.
What you can claim
A replacement vehicle
Same size and specification, delivered quickly.
Lost earnings
Every day you could not work, evidenced from your records.
Vehicle damage
Repair, or pre-accident value on a total loss.
Ongoing costs
Rent, insurance and other costs that ran on regardless.
Not earning while you wait?
Speed matters most here. Tell us what you drive and where you are.
What you would normally be charged - and what you pay us
These charges are rarely explained up front, and the first many people hear about the daily rate is when an invoice arrives.
Here is what they typically look like against what you pay with us:
| Charge | Typical provider | PTH Claims |
|---|---|---|
| Recovery from the scene | £150 - £350 | FREE |
| Secure storage, per day | £15 - £40 | FREE |
| Replacement vehicle, per day | £40 - £150 | FREE |
| Total cost to you | Often four figures | £0 |
Terms and conditions apply. Typical provider figures are industry ranges and vary by provider, location and circumstances. All claims are subject to identity, fraud and anti-money laundering checks.
With PTH Claims that figure is zero. We carry the cost and recover it from the at-fault driver’s insurer. It never reaches you, and it never depends on how your claim ends.
Why people use us
Nothing to pay
No cost to you, whatever the outcome of your claim.
No claim on your policy
Run against the other driver’s insurer, so no excess and no effect on your no-claims.
One point of contact
We deal with the insurers, the engineer and the compound. You deal with us.
Nationwide, 24/7
Recovery and replacement vehicles arranged anywhere in the UK, day or night.
Common questions
Often the same day. Tell us the size you need and where you are on the first call.
Your in-app earnings summaries. Download them early, before they age out of the app.
Yes. Rent that continued while you could not work is recoverable, and you can still claim your earnings.
From an average over a representative period before the accident, usually around twelve weeks.
It makes no difference to your right to claim. It may strengthen the loss of earnings evidence, since the work was clearly ongoing.
Terms and conditions apply to all services described on this page. Free recovery, storage and replacement vehicles are provided on the basis that the charges are recovered from the at-fault party’s insurer. We will explain the terms in plain English before anything is arranged.
Before we act for you we are required to verify your identity and to carry out fraud and anti-money laundering checks. This may include checks with credit reference and fraud prevention agencies, which will leave a record on your file.
Where fraud is suspected, information may be shared with fraud prevention agencies, insurers and law enforcement. Providing false or misleading information in support of a claim may mean your claim is refused, and can be a criminal offence.