Motorhome and Caravan Accident Claims
Higher values, specialist repairs and a holiday that may have been ruined. Here is what is recoverable.
You claim for the vehicle, its contents and the trip you lost. Specialist repairs and higher values make these claims worth handling carefully.
A cancelled or curtailed holiday is a recognised loss where it was caused by the accident.
What is different about a motorhome or caravan claim
Valuations are harder. Motorhomes and caravans vary enormously by specification, age and conversion, and a standard trade guide often understates them badly.
Repairs need specialists, which takes longer, and there is usually a load of contents on board. Storage tends to run longer than an ordinary car claim, which makes managing it properly worth more.
What you can claim
The vehicle
Repair by a specialist, or pre-accident value on a total loss.
Contents
Equipment, awnings and belongings damaged in the collision.
The trip
Site fees, ferry or crossing costs and bookings you lost.
Storage and recovery
Often longer than a car claim, and fully recoverable.
Trip cut short?
Tell us what happened and what it cost you, bookings included.
What you would normally be charged - and what you pay us
These charges are rarely explained up front, and the first many people hear about the daily rate is when an invoice arrives.
Here is what they typically look like against what you pay with us:
| Charge | Typical provider | PTH Claims |
|---|---|---|
| Recovery from the scene | £150 - £350 | FREE |
| Secure storage, per day | £15 - £40 | FREE |
| Replacement vehicle, per day | £40 - £150 | FREE |
| Total cost to you | Often four figures | £0 |
Terms and conditions apply. Typical provider figures are industry ranges and vary by provider, location and circumstances. All claims are subject to identity, fraud and anti-money laundering checks.
With PTH Claims that figure is zero. We carry the cost and recover it from the at-fault driver’s insurer. It never reaches you, and it never depends on how your claim ends.
Why people use us
Nothing to pay
No cost to you, whatever the outcome of your claim.
No claim on your policy
Run against the other driver’s insurer, so no excess and no effect on your no-claims.
One point of contact
We deal with the insurers, the engineer and the compound. You deal with us.
Nationwide, 24/7
Recovery and replacement vehicles arranged anywhere in the UK, day or night.
Common questions
Comparable advertised examples of the same model, age, mileage and conversion carry far more weight than a trade guide. Gather them before accepting any offer.
Site fees, crossings and bookings lost because of the accident are generally recoverable where you can evidence them. Keep every confirmation.
Claimable. Photograph everything before anything is disposed of.
Specialist repairs frequently do. Storage and any replacement continue to be recoverable while it is genuinely outside your control.
Sometimes, depending on availability and the circumstances. Tell us what you need it for and we will be straight with you about what is possible.
Terms and conditions apply to all services described on this page. Free recovery, storage and replacement vehicles are provided on the basis that the charges are recovered from the at-fault party’s insurer. We will explain the terms in plain English before anything is arranged.
Before we act for you we are required to verify your identity and to carry out fraud and anti-money laundering checks. This may include checks with credit reference and fraud prevention agencies, which will leave a record on your file.
Where fraud is suspected, information may be shared with fraud prevention agencies, insurers and law enforcement. Providing false or misleading information in support of a claim may mean your claim is refused, and can be a criminal offence.