Home/Guides/Taxi & PHV
For Taxi & Private Hire Drivers

Taxi and Private Hire Accident Claims

A licensed replacement vehicle so you can keep working, plus a claim for the earnings you lost while off the road.

Written by the claims team at PTH Claims · Licensed replacements arranged nationwide

The short answer

A plated, insured replacement vehicle so you can carry on working, arranged around your licensing authority’s requirements.

Plus a claim for the earnings you lost while off the road, and for costs like rent and insurance that kept running.

What you can claim

Licensed replacement

Plated and insured for private hire, so you can actually work.

Loss of earnings

For every day you were genuinely off the road.

Vehicle damage

Repair, or pre-accident value where it is written off.

Fixed costs

Rent, insurance and licence fees that ran on while you could not earn.

The evidence that decides it

Loss of earnings is proved with documents, not statements. Gather these now:

1

Earnings history

Operator statements, app summaries or bank statements covering the twelve weeks before the accident.

2

Proof you were off the road

Dates the vehicle was unavailable, garage records, and your operator confirming you were not working.

3

Your licences

Driver badge, vehicle licence and plate, establishing what class of vehicle you need.

Losing money every day?

For you the delay is the loss. Tell us your council and vehicle and we will move.

An unplated hire car does not solve your problem. It cannot lawfully be used for private hire work, so you still cannot earn - and it weakens the loss of earnings claim it was meant to prevent.

Why people use us

Nothing to pay

No cost to you, whatever the outcome of your claim.

No claim on your policy

Run against the other driver’s insurer, so no excess and no effect on your no-claims.

One point of contact

We deal with the insurers, the engineer and the compound. You deal with us.

Nationwide, 24/7

Recovery and replacement vehicles arranged anywhere in the UK, day or night.

Common questions

Often the same day, depending on your licensing authority and vehicle class. Tell us your council on the first call so we get it right first time.

Yes. Your in-app earnings summaries are exactly the evidence needed. Download them before they age out.

From an average over a representative period before the accident, usually around twelve weeks, adjusted for anything seasonal.

Yes. Rent that continued while you could not work is recoverable, and you can still claim your earnings.

It affects what vehicle can be supplied and how quickly, so tell us at the outset.

Terms, fraud and anti-money laundering

Terms and conditions apply to all services described on this page. Free recovery, storage and replacement vehicles are provided on the basis that the charges are recovered from the at-fault party’s insurer. We will explain the terms in plain English before anything is arranged.

Before we act for you we are required to verify your identity and to carry out fraud and anti-money laundering checks. This may include checks with credit reference and fraud prevention agencies, which will leave a record on your file.

Where fraud is suspected, information may be shared with fraud prevention agencies, insurers and law enforcement. Providing false or misleading information in support of a claim may mean your claim is refused, and can be a criminal offence.

Call Now Call Me Back