Van and Commercial Vehicle Claims
A replacement van so the work carries on, and a claim for what the downtime actually cost your business.
A replacement van of the same size and specification, delivered to you, so the jobs booked this week still happen.
Plus a claim for the work you lost and the costs that kept running while the van was off the road.
Why a car will not do
Insurers frequently offer a small courtesy car after a van accident. If you carry tools, stock or materials, that is no use to you.
You are entitled to a replacement that actually replaces what you lost. Say what the van is used for on the first call, because it changes what is reasonable to claim and it is far easier to evidence at the start than months later.
What you can claim
Like-for-like van
Same size and specification, delivered to you.
Lost work
Jobs you could not take because you had no vehicle.
Tools and stock
Equipment damaged in the collision.
Sign-writing and racking
Fit-out on the damaged vehicle that has to be replaced.
Van off the road?
Every day it sits is a day of work you are not doing. Tell us what you need.
What you would normally be charged - and what you pay us
Hiring a van privately is expensive, and most trades cannot fund weeks of it while waiting to be reimbursed.
Here is what it typically looks like against what you pay with us:
| Charge | Typical provider | PTH Claims |
|---|---|---|
| Recovery from the scene | £150 - £350 | FREE |
| Secure storage, per day | £15 - £40 | FREE |
| Replacement vehicle, per day | £40 - £150 | FREE |
| Total cost to you | Often four figures | £0 |
Terms and conditions apply. Typical provider figures are industry ranges and vary by provider, location and circumstances. All claims are subject to identity, fraud and anti-money laundering checks.
With PTH Claims that figure is zero. We carry the cost and recover it from the at-fault driver’s insurer. It never reaches you, and it never depends on how your claim ends.
Why people use us
Nothing to pay
No cost to you, whatever the outcome of your claim.
No claim on your policy
Run against the other driver’s insurer, so no excess and no effect on your no-claims.
One point of contact
We deal with the insurers, the engineer and the compound. You deal with us.
Nationwide, 24/7
Recovery and replacement vehicles arranged anywhere in the UK, day or night.
Common questions
Yes, that is the point of a like-for-like replacement. Tell us the model and what it carries and we will match it.
Tools and equipment damaged in the accident are claimable. Photograph everything and keep receipts where you have them.
Where you can evidence it - booked jobs, cancelled work, invoices you could not raise - yes. Keep the records.
It is a cost of the vehicle that has to be replaced on a total loss, and it is claimable.
No, except that evidencing lost income matters more. Bank statements and accounts covering the period before the accident are what support it.
Terms and conditions apply to all services described on this page. Free recovery, storage and replacement vehicles are provided on the basis that the charges are recovered from the at-fault party’s insurer. We will explain the terms in plain English before anything is arranged.
Before we act for you we are required to verify your identity and to carry out fraud and anti-money laundering checks. This may include checks with credit reference and fraud prevention agencies, which will leave a record on your file.
Where fraud is suspected, information may be shared with fraud prevention agencies, insurers and law enforcement. Providing false or misleading information in support of a claim may mean your claim is refused, and can be a criminal offence.